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help needed

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Post by enigma_1 Thu Feb 28, 2008 1:15 am

hello guys.. can u please help me with my ipod. it gets hanged in the middle of a song n even the toggle key dsnt move. i ran the diagnostics n it said one or more sync errors.. dont know how to fix it. oh at the completion of the test following stuff pops up.. no idea wht it means..

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Presario C500 (GG200PA#UUF)
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number E46370066F50B160

Current user is an administrator.
The current local date and time is 2008-02-28 13:26:29.
iTunes is not running in safe mode.

Video Display Information

Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

**** iPod/iPhone Connectivity Tests ****

iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Connected Device Information:

MUZU'S IPOd (I:\), Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 4Z552B7STXK
Bus Speed: 61440


**** iPhone/iPod Touch Sync Tests ****

One or more sync tests failed.
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Post by funkynat Thu Feb 28, 2008 4:42 am

i absolutely dont know...
but let me try a stupid question...
did you try to re-download that song from another source?
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Post by vinay Thu Feb 28, 2008 5:03 am

funkynat wrote:did you try to re-download that song from another source?
Laughing

Hi enigma bro, I think there is a problem with your Ipod's firmware...
I found the same problem on apple's official discussion forum click HERE
So You should first Restore your Ipod and then Update your Ipod's firmware from www.apple.com
Also try this site www.s1mp3.org (Biggest firmware site I think) Very Happy
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Post by gh0st-rider16 Thu Feb 28, 2008 6:26 am

Hope that will work  :yupp: i thought it would be unnecessary to start a new thread  :yahoo: ...I'v got a problem as well . Can any1 provide me with an address or link to retrieve/download a valid good quality anti virus for my phone . It is a Nokia 3250 Smile
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Post by vinay Thu Feb 28, 2008 9:24 am

Please try this application for OS9.1

DOWNLOAD
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Post by gh0st-rider16 Thu Feb 28, 2008 11:54 am

Thanx vinay , I open'd it , it's kinda time consuming ...and sum sort of payment is need'd . I waz actually looking for sumthin that is free ...and simple
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Post by enigma_1 Mon Mar 03, 2008 10:32 am

thanx a lot for ur help vinay..but i guess i hve to take it to apple service centre.
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